RETURN POLICY

 

Due to the nature of our products, we DO NOT issue refunds. All sales are final. If you received the wrong product or missing any products please contact our customer service within 24 hours after receiving the merchandise. Please do not unravel, wet, play with or install hair. Once an order is placed and processed, we can not cancel, adjust or apply any discounts to it. Please double check your order before making your purchase.

 

Federal law states you cannot return human hair products that have been used or altered in any way. We adhere to this strict policy in regards to federal law, health regulations and hygiene concerns.

 

 

SHIPPING POLICY

 

Please see below in regards to our shipping policy.

DOMESTIC SHIPPING

 

Standard Shipping (Currently 7-10)Business Days)

24-48 hour Processing ( Sales May be Longer) 

2-3 Business days for Tracking (Sales May be longer)

Shipped within timeframe Business Days selected at checkout. 

 

 

Express Shipping (3-5 Business Days) When Available 

24-48 hour Processing

1-2 Business days for Tracking

2-3 Business Days Package gets delivered if there's no delay.